life is what happends while you are busy making other plans

Alla inlägg den 28 september 2013

Av nela karlsson - 28 september 2013 18:47

 



I can't believe I'm back.. Back home in Cali with my man. My other home I mean. A girl should be so lucky to have two homes. One back in Sweden and one here in California with my man. My man. My love! My other half!

To think I almost didn't make it back.. I was ready to kill myself then and there.


So this is what happened.. I arrive to the airport in Stockholm around 5 am September 23. All my bags are packed, I have my passport and all my papers. I walk up to the check in desk. The woman takes my passport and starts checking me in on the flight to London. She asks me to put my bag up so she can mark it. She asks me if I want an aisle seat or a window seat. Everything is fine up until the point where she's about to print my ticket.. Or my boarding pass. It won't print. She starts all over again, giving me a nervous smile to calm me down. Again, it's not working. My body is in a paralyzed state of mind but I'm trying to stay calm. She asks me to take my bag and go over to the service desk, that they would help me. Not knowing what was wrong, I grabbed my bag and ran over there.


Again, they are trying to print my ticket and it's not working. Now I start to feel the panic so I ask the woman what is going on?! She tells me that they can see that I'm booked on the flight and that its paid for but they can't seem to find my ticket. (HOW CRAZY!!!!!) Anyways.. This woman ends up calling the main office for British airways in London, asking them what to do. The woman is on the phone with the man in London for about an hour. They are trying to fix my problem. Not able to do anything, the man in London says that he would put me on the plane anyways since I actually had a paid trip and since something must be wrong with their computer system. She agrees and they allow me to fly from Stockholm to London, telling me that I have to see people in London regarding the rest of my trip. 


As I land in London, I have no idea if I should look for my bag or look for a service desk to get helped. I end up asking for help and everybody I ask, just send me to someone else. Everybody keep telling me "Don't worry.. They will help you over there..". I felt like God was really testing my nerves that day. All I wanted was to break down and cry. This stress and this awful feeling of knowing that I might not get to see my man was killing me.


Anyways.. I finally reached the American Airlines desk where the lady started to check me in. Again, everything seems fine and I think to myself "oh, God.. Please let everything be ok this time." Again, I'm asked if I want a window seat or an aisle.. She puts all the information into the computer and presses "print boarding pass" and then.. Nothing. She says "That's odd!?" And tells me that the boarding pass won't print. She asks me to hold on while she walks over to her collegue who sits a few windows down from her. They start looking at my papers and comparing them to their computer screen. The people behind me look at me like I'm some kind of criminal or something.. And I just want the ground to open up so I can fall down and die. 


The lady comes back like 20 minutes later telling me the same thing I heard in Stockholm. That they can see that I'm booked on the flight between London and LA but that they can't seem to print my boarding pass. Nobody knows why this happened but somehow it did. She went back to the collegue and the two of them ended up calling down the manager and some other people. All in all, there were SIX people working on getting my boarding pass printed/understanding why this problem occurred in the first place. As for myself, I'm completely drained out and my body is entering some sort of zombie state where I just want everything to be over with so I can breathe again. 


The lady comes back, apologizing and telling me that they are working on it. Telling me that I did nothing wrong. I was there on time. I had all my stuff with me and that I did exactly what I was supposed to do. She tells me that it seems as though the computer system had messed something up but that it wasn't my fault and that I couldn't be punished for it. 

She told me that they would need some more time to figure things out but that they would so everything to get me on that flight. 


I'm thinking to myself that I am so lucky I had these five hours in between my flights and that I am so lucky that these people are actually working hard to get me on the flight. There is nothing better than when people actually do their job and make an effort so that you feel as though they are there for you! They could have just told me "sorry, there's nothing we can do" and made me buy a new ticket or something. But they didn't. About 2.5h after I landed in London, they had managed to get me on the flight. I got my boarding pass and I just wanted to cry. Happy tears of course!! I felt like I could kiss that woman and all her staff working on my issue. I was so happy and relieved. 


2 hours later, I was boarding my plane and 11.5 hours of flying brought me from London to LA. I spent 2 hours trying to get through customs and then.. Finally I could run back into his arms. That was the best hug I could ever get!



(the pic in this post is taken the same night I came back. after all the drama with the freaking tickets and after all that flying. I look all worn out and crappy but at least I'm happy. And with him! <3 )

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